Oncore is based in Clapham in London, just off Clapham Common.

- 65 Clapham Park Road, London, SW4 7EW
- 9 Park Hill, London, SW4 9NS

Ride, Reformer, Yoga, Barre, Pilates are located on the same block at 65 Clapham Park Road.

Lagree, HIIT & Strength are located at 9 Park Hill (Unit 1), 4 minutes from 65 Clapham Park Road.

Yes, we have four showers and changing rooms at 65 Clapham Park Road.

We provide body wash, shampoo, conditioner and hair dryers. If you are an Oncore Customer we offer complimentary towels. If you are a Classpass Customer you can hire one for £2 at reception.

9 Park Hill does not currently have changing rooms.

Yes, we have lockers. No need to bring a lock, we have a lock and key system. Lockers within studios may be without locks.

We have water stations at 65 Clapham Park Road so bring your own bottle or we sell water at Reception for £1.

Please bring water if attending our 9 Park Hill studio.

We offer RIDE, HIIT, Strength, Lagree, Yoga, Barre, Pilates & Reformer.

Classes are normally 45 minutes long, with the exception of certain yoga classes (please check the schedule).

Of course, you are why we started Oncore. Our workouts are programmed for every level and the instructors will offer progressions and regressions.

Workout at your own level.  Be sure to turn up 10 minutes early for your initial classes, especially Reformer classes. This allows you time to speak with your instructor and understand the equipment.

Wear comfortable workout clothes and trainers. We provide everything else that you might need (yoga mats, equipment, etc.) but we DON'T provide ride shoes/cleats.

Pilates/Yoga socks are advised for applicable classes.

It's really important you arrive 5 minutes before the class start's time.

Once a class has started, you will not be allowed to enter. This is for Health and Safety as well as out of our respect for the other customers and the instructor who is running the class.

Think of it like a train, once the doors of the studio are closed that class has left the station and you cannot join. If you are worried you might not make it, don't book till you get there so that you are not charged or lose credits.

If you cannot attend your sessions because of an injury or medical reason and your sessions are still valid, please inform the Oncore team at hello@oncorelondon.com immediately.

We will require a letter from your Doctor. Your account will then be frozen for an agreed period of time. If you cannot continue a course for a permanent medical reason and your sessions are still valid, please inform hello@oncorelondon.com immediately.

We will require a letter from your Doctor, your course will be refunded minus any sessions completed charged at the full single session price and a £10 admin fee will also be charged.

Many of our Instructors are athletes and Performers. We, therefore, have to at times deal with unforeseen injuries or absences.

We appreciate your understanding that Instructors may change at short notice on occasion, if this happens there are no refunds and the cancellation policy still applies.

For safety reasons, Oncore group classes are not permitted beyond 12 weeks of pregnancy.

‍First 12 weeks: Consult your healthcare provider before attending.
‍Instructor limitations: Not all are pre/post-natal trained; modifications may be unavailable.
‍Postpartum: Return 6-8 weeks postpartum with medical clearance.

For any questions, reach out to our team.

You can sign up to a class through our class page.

You can add yourself to the waitlist on your MindBody Account or on the Mindbody App.

If you are on the WAITLIST you are responsible for tracking your spot. You can check by logging into your account and managing your upcoming reservations. We will also email you if you get a spot but to receive these, you must have opted in to receiving account and schedule notifications on your profile.

If you have opted out you will not receive these notification emails but the reservation with still be valid.

If you no longer wish to attend, please cancel your spot on the waitlist. No refunds or credit returns will be offered for missed classes. To LOGIN TO YOUR ACCOUNT, click the link on the top right of the website (LOGIN / REGISTER) or use the Mindbody app.

Working out is always more fun with friends! All Passes and Packs may be shares with a friend or family member. Please email us at hello@oncorelondon.com with at least 72 hours notice and we can save you an extra spot.

The Max Pass is to be used by the holder only and cannot be shared.  You will need to purchase a 'buddy pass' which can be done at reception.

Simply show up and check in! It's really important you arrive 5 minutes before the class starts time.

You must check in at least 2 minutes before class start time to secure your spot.Late arrivals cannot be accommodated due to health & safety and instructor insurance concerns, as well as respect for other clients.

If you arrive exactly on time or within 2 minutes of the start time, you will be marked as a No Show, and no class credit or refund will be issued.

Simply sign up for one of our intro deals, class packages or memberships on the Pricing page.

Yes, we absolutely do! We want you to try before you commit to one of our monthly passes or class packs.

Each customer is entitled to one Introductory Offer. You cannot use a different email address/postal code/ bank card to redeem a second intro offer.

ach customer is entitled to one Introductory Offer. Purchase of multiple packages through the creation of multiple Oncore accounts or otherwise, whether intentional or mistaken, will result in the loss of the additional Introductory Offer classes with no refund.

We offer a range of monthly passes from a set number of classes per month to unlimited passes.

You can also buy a class pack and have the option of a set number of classes and use them whenever you like. For a full breakdown, check out our pricing page here.

All monthly passes require a 3-month minimum commitment. After the initial 3-month period, the subscription will automatically renew unless you email hello@oncorelondon.com to cancel.

To cancel, you must provide 15 days’ notice before the next renewal date.

We have a 12 hour cancellation policy which is strictly enforced.

If you have an unpredictable schedule or cannot bear to lose your credit in the event something prevents you from attending, please do not make a reservation in advance and book classes when you are on site so know you will make it.

Many customers walk-in to classes to ensure they get their value for money with their credit.

All Class Passes and Monthly Class Pass holders are required to cancel a class 12+ hrs before the session to have the credit returned or if you have a Max Pass, to avoid additional fees.

The Max Pass and 1 Week Unlimited Pass has a “late cancel” fee in place for spots booked and cancelled less than 12 hours before the session. A "no show" fee is in place for spots booked and not attended.

For a Late Cancellation there is an automatic £3 charge and if you do not attend or arrive Late there is an automatic £8 charge. For all other monthly Class Passes and Class Pack there is no fee but the session credit will be lost.

You are eligible to pause your Monthly Pass but there is a fee for every separate request:

Of course, if you've used up all your sessions for the month just email hello@oncorelondon.com and they can add more sessions for you.

You are responsible for terminating your own pass by email us at hello@oncorelondon.com at least 15 days before your pass renewal date.

Please note the "no refunds" policy if you do not email with at least 15 days notice. Monthly passes have a three month minimum term, so can't be cancelled until after your first three payments.

Unless expressly stated to the contrary herein, or as provided by applicable law, payments are non-refundable and there are no refunds or credits for partially used periods.This policy applies to all products sold on Oncore’s website i.e. Class Packs and all monthly passes. However, following the cancellation of your Pass, you will continue to have access to the Studio through to the end of your paid Pass cycle.

Your Class Pack expiration date is found in your Mindbody account. If any passes are unused by the expiration date you will lose the credit(s).

Yes, some passes may be extended for a fee:

Up to 1 week = £10

Up to 2 weeks = £20

We have a 12 hour cancellation policy which is strictly enforced.

If you have an unpredictable schedule or cannot bear to lose your credit in the event something prevents you from attending, please do not make a reservation in advance and book classes when you are on site so know you will make it.

Many customers walk-in to classes to ensure they get their value for money with their credit.

All Class Passes and Monthly Class Pass holders are required to cancel a class 12+ hrs before the session to have the credit returned or, for Max Pass or Unlimited Pass members, to avoid additional fees.

Unless expressly stated to the contrary herein, or as provided by applicable law, payments are nonrefundable and there are no refunds or credits for partially used periods.

This policy applies to all products sold on Oncore’s website i.e. Class Packs and all monthly passes. However, following the cancellation of your Pass, you will continue to have access to the Studio through to the end of your paid Pass cycle.